TCS PA BizzSkill MCQs
1.Two A's of effective writing.
accurate and accessible
2.Details provided in the signature of email ?
1.Name email
2.phone number
3.Role
4.address
3.Being objective in writing skills means
1.Figuring out accurate facts and something
2.Figuring out facts but not personal views
3.Assuming stereotypical information
1,2
1,3
1,2,3
2,3
4.While making the help document for the ABC application or something which factors should be in consideration ?
1.User experience
2.Technical knowledge
3.Gender
4.Experience
5.Judging others based on our culture.?
Ethnocentrism
6.The production logs can be shared with the concerned team after appropriate ?
1.Data masking
2.Review
3.Approval
4.None
7.Agile principle
1.Leadership over management
2.Management over management
3.Adaptive over prescriptive
4.Prescriptive over adoptive
5.Customer collaborative over contort negotiation
6. Contort negotiation over customer collaborative
8.If a client become informal to you then what will you do.?
1.you will tell your hr
2.will be informal with him
3.will tell him to be formal
4.task oriented and will not send any stickers
9.If you are in between you assessment and your manager told you to attend the call what you will do... ?
1.say him politely that you will attend the call after your assessment
2.you will ignore it
3.you will tell him that you are doing your assessment
4.will not attend the call.
10.Declining help .. ?
1.Ignore help
2.say don't need anything
3.Not decline at first
4.Politely tell that you are ok and thank you for asking.
15.Paul is going to his brothers wedding....what should he exclude in his draft leave mail ?
1.Details of wedding and traveling back to office
2.Reason for leave and return date with other details
3.Current project status and whom to handover until you return
16.What is value added service?
Customers start recognizing and comparing you with other brand names
17. Mark the correct ones which can be written in psr(Project status report)
1.Current status
2.Plan for next phase
3.Areas of concern
4.Suggestions
18.MOM contains?
date, time, points discussed, participants, agenda, date for next meeting
19.What is Upward flow and downward flow?
Junior to senior and senior to junior
20.Kav is a client from Germany. Team speaks in their regional language. He feels a bit lost. What
can the team do differently.
The team lead should have stressed the usage of a common language that is English among team members
23. Mike wants to draft an email to his client after his team came up with the network of an application. The network was asked to be done by the client due to some issues that the customer faced after the sample product was tested in the market. how should mike start his email ?
Apologize to the client for not meeting his expectations
24.select the effective sentence
The manager’s laissez faire attitude has led to an efficient work culture in the team.(the policy of leaving things to take their own course, without interfering)
25.you received the project requirements from the client you are not clear about a certain requirement what is the right way to respond?
Send an email to the client keeping your manager in the loop.
26.Vivian had around 5 minutes before an important meeting he found a client mail in his in box and asked for additional requirement he is of the belief that emails need to be responded to promptly Vivian wanted to be on time for the meeting and also wanted to reply to the client What should he do?
Take time of after the meeting and reply to the client after analyzing the requirement in detail.
27.Which of the following statements are incorrect?
1.to field is meant for primary emailrecipients email is for their information and action
2.CC field is meant for secondary email recipient the email is meant for their information
3.BCC field is typically used for internal broadcast
4.BCC field can be used to hide recipient while sharing an internal document
28.replace the underlined words with a more meaningful one. " Ben reverted/(_____) back to the mail saying that the team will work collaboratively together".
Replied, together
29.which of the following factors should be considered while wearing ties.
ANS: The tip of tie should always touch the beltline.
38.how do you ask your supervisor for a promotion in an assertive tone?
I would like you to consider my name for the promotion as I believe I have taken on many new responsibilities lately.
39.JAYA AND AMITABH CONVERSATION
Aishwarya : Passive –Aggressive
Jaya: Aggressive
Amitabh :Assertive
40.Chose The correct option a good email
A) Should never over communicate
B) Should contain Emotions
C) Should be properly specified and arranged
D) Should be polite in tone
41.When communicating with vendors which of the following statements is true?
We need to document every message between the vendor and TCS.
42.The Elevators are always crowded at ABC facility what rules of elevator etiquette shouldbe followed?
Always allow the people inside the elevator to disembark before entering the elevator.
44. Tcs has created a sofwareas required for a certain bank and add some addons?
Value added service
45.Some authorized member of 3rd team deleted some extra data this is because of?
1.lack of communication
2.lack of understanding
3.none of the above
46.one member of a team needs help to solve a problem, but he is afraid to ask for help he thinks that they will not help him. This occurs due to?
Subject of assumption
47.Group Discussion is an important Culture in which country?
India, Japan, Australia
Comments
Post a Comment